99ab Terms & Conditions

General Terms & Eligibility

By using 99ab's website or mobile application, you are considered to have accepted these Terms & Conditions. It is your responsibility to read them in full before accessing the platform. If you disagree with any part of these terms, please refrain from using 99ab.

These Terms & Conditions constitute a legal agreement between 99ab and its members. 99ab reserves the right to modify these terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

Scope of Application

These terms apply to all 99ab services — Sports Betting, Live Casino, e-sports, Lottery, and any other gaming products. Additional terms may apply to specific promotions or bonuses and will be noted on the relevant promo page.

Account Registration & Verification

To register on 99ab, you must provide accurate and complete information. 99ab reserves the right to close any account created with false or incorrect details, and all balances in such accounts may be forfeited.

Registration Terms

• You must be 18 years of age or older to register.
• Each person may register only one account. If multiple accounts are found under the same individual, all will be cancelled.
• The name, address, and ID details provided at registration must be accurate and kept up to date.
• Each email address and phone number may only be linked to one account.
• Keeping your account password confidential is your responsibility. Sharing your password is strictly prohibited.

KYC Verification

To ensure security and prevent money laundering, 99ab follows a KYC (Know Your Customer) process. Before making a withdrawal or upon exceeding a certain threshold, members may be required to submit the following documents for identity verification:

• A clear photo of your National ID (NID) or passport.
• A utility bill or bank statement for address verification.
• Information required to verify ownership of your payment method.

Betting Terms & Conditions

Certain ground rules must be followed when betting on 99ab. Once a bet is confirmed, it cannot be changed or cancelled — so please verify all details before placing your bet.

Bet Acceptance & Cancellation Policy

• All bets become valid from the moment they are received by 99ab's servers.
• If a bet is accepted at incorrect odds due to a technical error, 99ab reserves the right to void that bet.
• Pre-match bets cannot be cancelled once the match has started.
• If an event is cancelled, suspended, or left incomplete, the stake will be refunded.
• Odds in live betting can change rapidly. The odds at the time of bet confirmation will apply.

Maximum & Minimum Bet Amounts

Result Determination

99ab uses official result sources to settle bets. In the event of any dispute, 99ab's decision is final. If an official result is subsequently amended, 99ab reserves the right to settle bets based on the original result.

Payments, Deposits & Withdrawals

All financial transactions on 99ab are secure and transparent. We offer fast deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms

• Deposits must be made from a payment account registered in the member's own name.
• The minimum deposit amount is ৳500.
• In most cases, deposits are credited to your account instantly.
• If a deposit does not reflect in your account, contact the support team immediately.

Withdrawal Conditions

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 5 minutes to 24 hours.
• Withdrawals may be withheld until KYC verification is completed.
• Withdrawal requests may be held for additional review if suspicious activity is detected.

Bonus & Promotion Terms

99ab regularly offers a variety of bonuses and promotions. Each bonus carries specific terms that must be read before claiming. All bonus-related decisions are final and governed by 99ab's Terms & Conditions.

General Bonus Policy

• Each bonus can only be claimed once, unless stated otherwise on the promo page.
• Withdrawals are not permitted until the wagering requirements for each bonus have been met.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• 99ab reserves the right to void any bonus and associated winnings if bonus abuse is suspected.
• Winnings derived from bonuses may be subject to a maximum withdrawal limit.

Welcome Bonus

99ab offers a special welcome bonus for new members. To claim it, you'll need to make your first deposit and meet the wagering requirements within the specified timeframe. Full details of the welcome bonus are available on the bonus page.

Prohibited Activities

The following activities are strictly prohibited under 99ab's Terms & Conditions. Any involvement in prohibited activities will result in permanent account closure, and the associated balance may be forfeited.

• Multiple Accounts: Creating multiple accounts under the same identity.
• Arbitrage Betting: Exploiting system vulnerabilities to generate risk-free profits.
• Bonus Abuse: Creating accounts or conducting transactions artificially to take advantage of bonuses.
• Money Laundering: Using the platform to launder money or legitimise illegally obtained funds.
• Hacking or Manipulation: Unauthorized access to or manipulation of the system using software or other technology.
• Third-Party Accounts: Placing bets or making payments using another person's account.
• Match Fixing: Involvement in any attempt to influence the outcome of an event.

Responsible Gaming

99ab believes gaming is a form of entertainment, not a source of income. We are deeply committed to responsible gaming and offer the following member-controlled safeguards on the platform:

• Set daily, weekly, or monthly deposit limits.
• Temporary or long-term self-exclusion options are available.
• Access a full history of your account activity.
• Members will be alerted if problematic gaming behaviour is detected.

If you feel that gambling is getting out of control, please reach out to our support team. We're always here to help. For more information, visit our Responsible Gaming View page.

Account Suspension & Closure Policy

99ab reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Registering with false or incomplete information.
• Suspicious or fraudulent activity.
• Suspected money laundering or any other illegal activity.
• Failure to submit the required documents for KYC verification.

Members may request account closure at any time. Any valid balance should be withdrawn before the account is closed.

Dispute Resolution

For any dispute or complaint, please contact our customer support team in the first instance. The team will work to resolve the issue. If a resolution cannot be reached through support, the matter will be escalated for further review.

Complaint Process

1. Send a detailed complaint to support@99ab.ws.
2. Or chat with our support team via live chat.
3. An initial response will be provided within 72 hours of receiving your complaint.
4. Complex cases may take up to 14 business days to resolve.

In disputes relating to betting outcomes or odds, 99ab's decision shall be considered final.

Right to Amend Terms

99ab reserves the right to update these Terms & Conditions, in part or in full, at any time. Changes will be reflected on the website, and members may be notified by email for significant updates.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed. The date of the most recent update is shown at the top of the page.